BTCS Group

Project overview
As an agency partner, BTCS Group subcontracts Umbral for internal applications and AI digital transformation across their B2B sub-clients — spanning customer access automation, reporting systems, and operational tools built on the Microsoft stack.
Client
BTCS Group
Date
November 2024
Industry
Business Consulting / Agency Partner
Services
Automation


BTCS Group process
The challenge
BTCS Group serves multiple B2B clients needing AI digital transformation for R&D purposes, but lacked the technical implementation capacity to deliver custom internal applications, Microsoft stack integrations, and operational automation systems at the depth their clients required.
Our approach
We embedded as BTCS Group's technical implementation partner, building custom internal applications and AI-powered systems across their client portfolio — including SharePoint integrations, Microsoft Teams workflows, customer access automation, and operational systems for HR, culture, and tech support.
The results
Outcomes vary by sub-client but include more effective customer access automation, better reporting capabilities, and purpose-built operating systems for specific business functions. The partnership model demonstrates Umbral's versatility across diverse problem domains.




